12 Best Telehealth Platforms — Ranked by Cost and Doctor Access

10. 98point6 - Text-Based Care and Scalable Solutions

98point6 has pioneered text-based telehealth consultations, offering an innovative approach to virtual care with consultations starting at $20 for basic text-based interactions and $120 for video consultations with physicians. The platform's unique text-first approach allows patients to describe their symptoms and receive medical advice through secure messaging, with the option to escalate to video or phone consultations when necessary. This model makes healthcare more accessible to patients who prefer written communication or have limited internet bandwidth for video calls. 98point6's physician network consists of board-certified family medicine physicians and nurse practitioners who are trained specifically in text-based consultation techniques and clinical decision-making. The platform's accessibility is enhanced by its asynchronous communication model, allowing patients to send messages at any time and receive responses within hours rather than requiring real-time availability. What distinguishes 98point6 is its integration with major employers and health plans, providing employees and members with affordable, convenient access to primary care services. The platform's artificial intelligence tools help triage patient concerns and assist physicians in providing accurate diagnoses and treatment recommendations through text-based interactions. 98point6's model is particularly effective for routine medical questions, prescription refills, and follow-up care, making it an excellent complement to traditional in-person healthcare services while maintaining affordability and accessibility.